Politique d'expédition
Thank you for choosing our prescription glasses. To ensure you receive the highest quality eyewear, we handle every detail meticulously during the assembly and shipping process. Below is our global shipping statement, detailing the assembly and shipping times for different types of lenses.
Standard Prescription Glasses
For most standard prescription glasses, we typically require 1-3 business days to complete the lens assembly and packaging. Once the assembly is finished, your glasses will be ready for immediate shipment.
High Cylinder (Custom-Made) Lenses
For high Cylinder (custom-made) lenses, more time is needed to ensure the best visual performance. We generally require about 7-10 business days to complete the custom lens assembly and packaging. Please be patient, as we work to provide you with the highest quality custom lenses.
Shipping Time
We offer global shipping services, so you can enjoy our premium eyewear products no matter where you are. Shipping times may vary depending on the destination. Below are the estimated shipping times for some common locations:
North America
- United States, Canada:7-17 business days
- U.S. Remote States, Mexico:20-30 business days
South America
- Brazil,Chile:12-22 business days
- Colombia, Peru:15-35 business days
Oceania
- Australia, New Zealand:8-15 business days
Europe
- Belgium, Germany, France, Netherlands, Poland, Ukraine, Austria, Bulgaria, Switzerland, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Croatia, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Malta, Norway, Portugal, Romania, Sweden, Slovenia, Slovakia:7-15 business days
- Spain, Italy, United Kingdom:5-12 business days
Asia
- Hong Kong, Japan, Thailand, Taiwan:3-9 business days
- Israel, United Arab Emirates, Bahrain, South Korea, Oman, Qatar, Saudi Arabia, Singapore, Türkiye:8-15 business days
- Indonesia, Cambodia, Malaysia, Pakistan, Uzbekistan, Vietnam:20-40 business days
Africa
- Rwanda, Tanzania:12-15 business days
- Uganda, Kenya, Egypt, Ghana, Nigeria, Angola:15-18 business days
- South Africa, Algeria, Morocco, Sao Tome and Principe:20-40 business days
Please note that shipping times may be delayed due to customs inspections, holidays, or other uncontrollable factors. We strive to ensure your order reaches you as quickly as possible and provide order tracking services so you can stay updated on your package’s status.
Customer Service
If you have any questions about shipping or need further information, please do not hesitate to contact our customer service team. We are dedicated to assisting you and ensuring your satisfaction with our services.
Thank you for your understanding and support. We look forward to providing you with the best visual experience.